Contact Us
Have a question, partnership inquiry, or need support? We'd love to hear from you.
Location
Based in Skopje, North Macedonia.
Serving businesses across the Balkans and beyond.
Response Time
We aim to respond to all inquiries within 24 hours during business days. Priority support subscribers on Elite plans receive faster response times.
Common Questions
I'm a shop owner. How do I get started?
Register your business through our website. Setup takes about 20 minutes — add your services, prices, photos, and working hours. You can be accepting bookings the same day.
How much does it cost for shops?
Plans start at €9.99/month for North Macedonia. No commission on your earnings, ever. We also offer founding member pricing with permanent discounts for early adopters.
Is Svelto free for customers?
Yes. Discovering shops, browsing profiles, and booking appointments is completely free for customers. No fees, no hidden charges.
I found a bug or have a feature request.
Email us at contact@svelto.app with as much detail as possible. Screenshots help. We read every message and prioritize feedback from active users.
I want to partner with Svelto.
We're open to partnerships with brands, influencers, and organizations in the beauty and grooming space. Reach out via email and tell us about your idea.